Can I book an appointment online?
Yes. Submit the appointment request form and the team will follow up to confirm date, time, and service availability.
Patient resources
Prepare with confidence.
Guidance for visits, HMO care, diagnostics, and FAQs.
Prepared patients
Guidance that makes visits smoother.
Resources are structured around common patient tasks: preparing for visits, understanding HMO authorisation, and knowing when urgent help is needed.
What to bring for your first visit
HMO authorisation checklist
Antenatal visit preparation
Paediatric visit checklist
Diagnostic test preparation
Emergency signs that need urgent care
Should I submit sensitive medical records through the form?
No. The form is for appointment and contact details only. Bring detailed medical records with you or share them through the care team’s approved process.
How do I confirm HMO coverage?
Call ahead with your HMO provider, plan details, and authorisation status so staff can guide you before you visit.
Which location should I visit?
Call the headquarters first if you are unsure. Staff can confirm the right branch and service availability before you travel.
Can I call before coming for urgent care?
Yes. If it is safe to call first, contact the centre so the team can guide you and prepare the right care pathway before arrival.
What should I bring for diagnostics?
Bring your doctor’s request, previous results where available, identification, and any HMO authorisation details if your plan requires approval.